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Refunds

Refund Policies

Lessons

+ All lessons must be paid for in advance
+ Lessons may be rescheduled with a minimum of a 24 hour notice. The failure to attend a scheduled lesson without a 24 hour notice will result in the loss of that lesson.
+ Plan to arrive 10 minutes prior to the start of your lesson to get full time allotment.

 


Facility Rentals

+ All rentals must be paid for online or at Keystone State Academy in advance of facility usage with the exception of walk-ups.
+ No refunds will be offered after initial payment has been made. Failure to utilize your paid rental will result in the forfeiture of your rental payment.
+ Provided a user gives a minimum of a 7 day notice, a reservation may be rescheduled to a new available date.
+ In the event that Keystone State Baseball & Softball Academy is forced to close due to weather or unforeseen circumstances, a full refund or a full credit for a future rental will be extended.


Special Events/Camps/Showcases

+ Much effort goes into the coordination of special events and last minute cancellations creates a tremendous problem. No credit will be given unless there is a medical emergency. At that point, a doctor’s not must be provided to receive a credit of 75% of the event/camp/showcase price that will be valid for future services at the Keystone State Baseball and Softball Academy.